I receive SMS notifications regarding my stop-loss and take-profit transactions being triggered. I didn't turn this feature on, at least not intentionally. How can I turn it off? Gate support hasn't responded to my email inquiry.
How knows how spot assets on the Gate exchange are calculated? I can't find out or understand.
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Tangyuanzz:
Dear user, are you referring to the valuation of your balance? Your Spot asset value will be automatically calculated based on the Exchange Rate of your currency in RMB/USD.
Something strange is happening. I can't join Gate's quizzes anymore. It's written that I need to have at least 1000$ at spot account while the rule is still 100$ (you can read the participation rules). I have added some funds to my spot account and it's now more than 1000$ but there isn't enough funds again. My last question to support 2 weeks ago wasn't answered at all.
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AnLeone:
Dear, you can provide relevant screenshot information to consult our small window customer service, click the icon in the upper left corner of the APP Home to open the sidebar, click the icon in the 🎧 upper right corner of the sidebar page, select online customer service, and then click the icon in the lower left corner of the customer service page, select related questions, click OK to contact the small window customer service